Frequently Asked Questions

Planning a tour should feel exciting—not overwhelming. Below you’ll find answers to the most common questions we receive about our private tours, bookings, cruise pickups, and more.
Still wondering about something? Contact us and we’ll be happy to help. Your tour, your way.

General Info

Cruise Ship and Airport pick ups

Booking Your Tour

Before You Travel

Cancellations and Changes

Why choose a private tour instead of a shared one?

With a private tour, it’s all about you. We customise every detail to suit your group—no strangers, no wasted time, just a seamless, comfortable experience from start to finish. Your tour, your way.

What if I don’t see my destination listed?

If your dream destination isn’t mentioned, don’t worry—we may still be able to take you there. Just head to our Custom Tours page and tell us what you’re looking for. If it’s within reach, we’ll make it happen.

Can children join the tour?

Yes — children are welcome on all private tours when accompanied by a responsible adult. All guests require a booked seat, regardless of age. Children under 7 must travel in an approved child restraint — just let us know in advance if one is needed. While we don’t offer separate child pricing, we’re happy to tailor the day to suit your family’s interests and pace.